The ITAM Review

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1E AppClarity for Microsoft License Management


This is an independent review of technology for managing Microsoft licensing and agreements.

Also participating in this review:

A full comparison and Group Test results can be found here:

Executive Summary

Elevator pitch 1E is a pioneer in the proactive reclaim of unused licensing. Using software usage information from SCCM, 1E can claw-back unused software in an automated fashion via a customer friendly user interface, providing the opportunity for users to control and manage the whole experience.
  • Pioneer in reclaim of unused desktop licenses in a user friendly fashion
  • Intuitive interface with business focussed reporting
  • Partial coverage of Microsoft licensing types
  • Microsoft SCCM focussed as a data source
  • Reporting only – limited license records and contracts management
Primary Market Focus
  • Size: Large enterprises
  • Use:  Proactive reclaim of volume desktop titles.
  • Environment: desktops and some datacentre

Commercial Summary

Vendor 1E
Product AppClarity
Version Reviewed 4.5
Date of version release February 2013
Year founded 1997, Turnover $50 million USD
Customers 50 active customers deployed to over 800,000 seats.
Pricing structure Priced per device.


Microsoft License Management Features


General features that aid Microsoft license management

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Microsoft software recognition

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Microsoft product family and suite recognition

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Management of Microsoft licensing types

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Efficient Microsoft spend (low risk, low waste)

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Microsoft contracts management


Key to Ratings

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Market leader

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Well executed and competitive offering

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Adequate, meets requirements

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Poorly or partially executed

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Missing key requirements

Independent Review

1E has a solution for management of Microsoft licensing called AppClarity.

AppClarity’s primary source of inventory is data from Microsoft configuration manager via integration. We reviewed 1E’s SCCM integration back in 2012 see “Microsoft SCCM (ConfigMgr) Plug-Ins Group Test”.

AppClarity offers a good, intuitive interface allowing Software Asset Managers to focus in on licensable Microsoft titles and ignore all other configuration noise.

Historically 1e has focussed on desktop volume titles such as Microsoft and Adobe but has begun to develop features to address datacentre software publishers such as VMware. AppClarity can manage per processor and per core based licensing for Microsoft server based products as well as tracking software installed within App-V applications.

However AppClarity only offers partial coverage of license types typically found in the estates of large Microsoft customers. AppClarity does not support Client Access Licenses, user or subscription licensing. Managing users in particular is a significant hole as the vast majority of newly signed Microsoft agreements are likely to be user centric.

AppClarity also has no SKU catalogue and only limited license records management and contracts management. AppClarity’s primary focus is the reclaim of unused software and could easily be used to compliment another SAM tool including those featured in this review, although there may be areas of overlap.

1E is a pioneer in the proactive reclaim of unused licensing. Using software usage information from SCCM, 1E can claw-back unused software in an automated fashion via a customer friendly user interface, providing the opportunity for users to control and manage the whole experience.

This is a great utility for proactively removing unused Microsoft titles from your estate whilst maintaining a positive experience for end users.

The ITAM Review likes the way that AppClarity is action oriented and allows organizations to automate the cleansing of unused software from the estate but it needs some more in-depth licensing features to compete with the main SAM market.

AppClarity can be connected to a sister product called ‘Shopping’ which provides an App store experience and software deployment mechanism to ensure that once and estate is cleansed of unused software – only authorized Microsoft titles with a business requirements get installed.

In summary, AppClarity is not quite the fully rounded solution for managing your Microsoft estate but is certainly a powerful utility for removing waste and allowing organizations to enter true-ups and negotiations from the leanest point possible.


In their own words

“AppClarity is a Software License Optimisation tool that allows rapid reduction in software license costs across organizations. AppClarity is very simple to setup and use, and presents a single console for the Software Asset Manager.

AppClarity gives clear and simple visibility of an entire software estate, across servers and PCs, enabling users to make immediate reductions in software costs, also providing the information software asset managers need to prepare for a software audit. AppClarity financially quantifies all unused software and, for PCs, it can initiate automatic user-centric software reclaims.

AppClarity leverages Microsoft Configuration Manager and other inventory systems to instantly obtain an accurate picture of all applications deployed across an IT estate. Every software install is instantly analysed by using data from Microsoft System Center Configuration Manager to determine if it is used, occasionally used or unused. This powerful information is available at your fingertips for every software product in your PC environment.

Unused applications can be harvested from PCs using a policy-based approach. When a software installation is unused it can be reclaimed automatically or with user consultation using an intelligent opt-out process. Savings achieved through this software license optimization initiative are tracked and reported via AppClarity’s single console.

AppClarity’s extensive reporting capabilities allow the immediate production of vendor compliance reports for Adobe as well as other vendors. This saves software asset managers significant effort in the collection and reconciliation of data.”

Further Reading


About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource for worldwide ITAM professionals. The ITAM Review is best known for its weekly newsletter of all the latest industry updates, LISA training platform, Excellence Awards and conferences in UK, USA and Australia.

Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).

When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.

Connect with Martin on LinkedIn.

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