Podcast Episode 28: Quick Guide to ISO/IEC 19770-1
In this podcast, I am joined by Rory Canavan of SAM Charter to share his views and experiences on ISO/IEC 19770-1 Standard. Throughout the podcast, Rory refers to SAM Charter’s approach to SAM:
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Discussion Topics:
- The role of ISO/IEC 19770-1 in SAM implementations
- Risk Assessment and gap analysis
- Setting up a governance process
- RACI
- Communications Plan
- Process Maps
- System Requirements and when to look for SAM technology
- Terms of reference and job descriptions
- Process definition documents
- Identifying licensing and training requirements
- Standard operating procedures
Podcast Episode 27
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- Tags: ISO/ IEC 19770-1 · process · rory canavan · SAM · SAM Charter
About Martin Thompson
Martin is owner and founder of The ITAM Review, an online resource for worldwide ITAM professionals. The ITAM Review is best known for its weekly newsletter of all the latest industry updates, LISA training platform, Excellence Awards and conferences in UK, USA and Australia.
Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.
He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.
Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).
When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.
Connect with Martin on LinkedIn.
Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.
He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.
Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).
When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.
Connect with Martin on LinkedIn.