Tag: ITAM Process

Articles

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  Ask four questions to understand how IT assets are managed in your organisation

  • 03 March 2021

  Whiteboard Wednesday Episode 5: Ask four questions to understand how IT assets are managed in your organisation. Whiteboard Wednesday is me, a whiteboard and learning about all things IT Asset Management (ITAM), every Wednesday! This week we explore how to understand how IT assets...

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  Process of the Month – Software Request Process

  • 01 September 2014

  Try not to map the moon! I suspect the reason many folks get in such a bind with designing a process to handle software requests is that they try and bundle no end of steps into the overall process, including procurement, testing, deployment etc.  The trick with process engineering...

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