News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.
One of the biggest ITAM stories right now has been SAP’s lawsuits against two of its customers – the drinks manufacturer Diageo and the Belgian brewer Anheuser-Busch InBev. Both lawsuits have centred around, or at least paid close attention to, indirect access – particularly...
Our organisation has recently gone through a lot of change – we have been bought out by a much larger organisation and are now a division that is being incorporated into a large, enterprise organisation. Whilst this is an exciting time for us, it has also been extremely challenging. The...
Firstly, apologies for not writing an article in so long; we’ve been extremely busy dealing with a recent IBM ‘review’. We learnt an awful lot during and post review, and I wanted to share my experiences with you. Obviously, I’m going to keep a number of details secret and...
Audits are one of the biggest challenges facing SAM professionals and licensing professionals in the current era. Gone are the days when only the likes of Microsoft and IBM conducted ‘reviews’; now all of the Tier 1 vendors regularly audit their customers, and a number of other...
Welcome to the second in our series for our new feature – The End User Review. We have had a number of entries for this feature, so thank you very much to everyone that has contributed so far. If you’d like to have your say, and your story told, please complete the review here. This...
Key phrases; Activation: When the software is installed, a serial number of activation code is required to unlock use to the software. Allows vendor to track activations and also allows them to stop any unauthorized installs. Application: Software name. Asset Management:...
At the ITAM Review, we are often giving our readers and fellow ITAM professionals advice on what to look out for when picking a SAM tool from a technical and process perspective. However, what about from a support perspective? Support from SAM tool vendors, or the MSP/LAR that provides...
Welcome to the first in our series for our new feature – The End User Review. We have had a number of entries for this feature, so thank you very much to everyone that has contributed so far. If you’d like to have your say, and your story told, please complete the review here. Our...
This article has been contributed by Christine Headford, CTO at RMS Services. While a few years ago you might have been able to justify buying a new jacket because a button fell off your last purchase, the recession has meant that most of us would now prefer to sew the button back...
Are you bored at work? Do you fancy a new challenge? How about the prospect of attracting lots of board level attention, the threat of legal action, loss of IT jobs, enormous punitive charges and all round fire fighting with a vendor audit? Simply follow this quick guide and you’ll...