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Samanage announces Automatic Warranty Management feature

Samanage, the cloud based IT service desk and asset management solution has announced a number of new features to their solution, including a new Automatic Warranty Management feature.

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Automatic Warranty Management

The new automatic warranty feature will enable users to manage their assets warranty lifecycle. In addition to the Lenovo, HP and Dell warranty information that Samanage already manages, it has now added Apple products to its list. The new feature will automatically download the warranty information for Apple products, allowing customers complete visibility of the assets lifecycle.

Warranty Management is the process an organisation implements to successfully maintain and manage all of the warranty information for its hardware assets. This can be done via an Asset Management tool or ITSM tool, and it provides the end user the information they need to ensure they don’t overspend on replacing or fixing hardware assets. It also provides a good management service for managing the renewal of an assets warranty.

What does this mean?

This new feature will allow customers to have a better understanding of their assets lifecycle, and will be of significant help in budget planning. Samanage customers will now have the ability to plan for the future of their hardware estate, with better visibility over the potential costs of future repairs of replacements. 

Our thoughts

This automatic warranty management feature is something that will undoubtedly better help manage the complete lifecycle of assets and will allow users to have greater visibility of their assets. It will assist with hardware budgeting and could ultimately help organisations save money on their hardware assets. It will also provide users with the opportunity to automatically manage their warranty information; instead of managing them via a spreadsheet or in email folders!

About David Foxen

David Foxen is a Software Asset Management expert and enthusiast. He had a vast experience of successfully implementing SAM, SAM tools and also made huge cost savings. A member of the ISO Standards WG21, David is a massive ITAM geek, so uses any opportunity to talk about the subject to who-ever will listen. He believes that the industry needs to share its knowledge and success stories to help the SAM industry mature and become more effective. Always willing to help, his primary goal is to make a difference to organisations and the SAM industry so everyone will know how epic SAM is!

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