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News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

12 Box Sample Output

A common question we have received regarding our 12 Box ITAM Maturity Assessment is:

“What does the output of the assessment look like?”

I have included a few screenshots below.

In a nutshell, as a result of completing the assessment:

  • Each organization receives a heat-map which highlights scores against each area
  • Each area is then broken down into the competency areas we would expect in that area – For example for the area of Authority – what does good look like? what would we expect to see in a world class ITAM practice?
  • Following this – we then provide specific recommendations and suggested work streams. This allows an organization to turn the assessment into a business plan with action.

12-Box ITAM Maturity Assessment Sample Output


Sample heat map for a 12-box ITAM Maturity Assessment


What does good look like for “PEOPLE”?


What does good look like for PROCESS?


What does good look like for TECHNOLOGY?

If you have any further questions please give me a shout. You can also see further info on the FAQ and 12-box page.

About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource for worldwide ITAM professionals. The ITAM Review is best known for its weekly newsletter of all the latest industry updates, LISA training platform, Excellence Awards and conferences in UK, USA and Australia.

Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).

When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.

Connect with Martin on LinkedIn.

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