The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Podcast Episode 91: ITAM Industry Trends

In this podcast Rich Gibbons from The ITAM Review & Kieron Dean, Solutions Consultant for ITAM at ServiceNow discuss industry trends and how ITAM professionals can grasp opportunities presented by the worldwide shift to remote working. Topics include

  • How ServiceNow customers have responded to COVID-19
  • Analysis of the Gartner Magic Quadrant for SAM Tools
  • ServiceNow’s SAM Professional’s capabilities and upcoming features
  • The importance of HAM in a remote working environment

For a deep dive on leveraging the new focus on Hardware Asset Management register to attend live or view on demand our webinar Boost Business Resilience with Hardware Asset Management

For a complimentary copy of the Gartner SAM Tools Magic Quadrant please visit ServiceNow (registration required)

About AJ Witt

A former IT Asset Manager, AJ is Industry Analyst for The ITAM Review. He's interested in hearing from end users of ITAM tools and also vendors. He enjoys writing about the SaaS Management market, practical aspects of ITAM operations, and the strategy of major software publishers. You can connect via email ( or LinkedIn. AJ is based in the New Forest where he enjoys cycling, walking, spending time with his family, and keeping chickens

Leave a Comment