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Annual ITAM Review Excellence Awards – 2021 Winners Announced

2021 Excellence Awards Winners Announced at Wisdom EMEA

We are thrilled to announce the winners of our 2021 ITAM Review Excellence Awards, which was held during a ceremony at Wisdom EMEA 2021 at the Kia Oval Cricket Ground on the evening of 28th September.

Returning for its sixth year, the awards celebrate the achievements of the ITAM industry, shining a light on ITAM professionals, service providers, technology vendors and specialists who are progressing the industry and leading the field.

For the first time, members of the ITAM Forum, the non-profit professional body for the advancement of the IT Asset Management industry, formed the Awards’ judging panel.


The 2021 Award Winners are as follows:

Rachel Ryan, First Vice President – Global Head of IT Asset Management at Danske Bank, accepted the award on behalf of her team who won the “ITAM Project of the Year” award. They were recognised for elevating and broadening the role of ITAM within the organization and placing ITAM into a key role in the bank’s transformation agenda.

In her award submission, Rachel stated,

“Danske Bank’s ITAM function has transformed in two years from a reactive entity into a dynamic, strategic and forward-thinking organization playing a key role in the bank’s transformation agenda. This has been achieved by addressing People, Process and Technology aspects and the function has moved up the bank’s hierarchy to reflect its achievements and importance. The team has grown from 7 to 19 ITAM managers, adopted 100+ best practices and established strong governance throughout.”

In awarding Danske Bank, one judge commented:

“Danske have really impressed me; not only has it scored the highest in a ITAM maturity assessment, but it continues to evolve and improve as time goes on… Rachel has continually been supported by her business to increase the ITAM Team headcount so more and more value is delivered back. They are a credit to the ITAM industry to show when investment is made, real ITAM value can be delivered, which is recognized by senior management.”


Huge congratulations to all our 2021 winners!

About Karen McAllen

Karen McAllen is Managing Director for The ITAM Review. Connect with Karen on Twitter or LinkedIn or better still come and meet Karen at our Events!

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