News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.
Research from 2011 – ITAM vs. ITSM I have been asked to present at the BCS Configuration Management annual conference on the 10th June. For my presentation I would like to explore the ITAM profession, ITAM teams and ITAM’s relation to other parts of the business. Back in 2011...
This article serves as the diary of an IT Manager and the issues that he/she faces on a day-to-day basis without a dedicated ITAM structure in place within their organization. What you read is 100% based on real events, although company and personnel names have been changed, because...
Do you recognise your software environment? This is part one of a two part series on ‘Environment Recognition’. Part two will be published in due course. Here at ITAMS, it’s been interesting to witness the increased interest in the ITAM market and organizations wishing to gain...
You need a vigorous build process in place to ensure that agents are configured on devices PRIOR to going live on a network Donald Rumsfeld once made a speech concerning “known-knowns, known-unknowns and unknown unknowns” (what a star!) The scope verification process seeks to...
Audits don’t have to be a headache This article has been contributed by Christof Beaupoil, President and Co-founder, Aspera Technologies Inc. Software compliance audits are always an inconvenience for the affected companies, especially when it comes to time and money. In conjunction...
Bernhard Boehler Ahead of the IAITAM Spring Conference taking place in Las Vegas, April 28 – May 1, I interviewed Bernhard Boehler, Co-founder and CEO at Aspera, about his presentation “Audit Defense – What Every CIO Should Know”. In just a few words, tell us what it...
This article has been contributed by Thomas Trenz, CEO at JDisc. More and more companies adapt their IT processes to the ITIL best practices to increase the efficiency of their IT service management. According to Wikipedia, ITIL “is a set of practices for IT service management (ITSM)...
An Amazon voucher is winging its way towards our 5,000th newsletter subscriber Congratulations to David Shaffer who has won a Amazon voucher for being our 5,000th opt-in email newsletter subscriber. David works for Murphy Oil USA Inc based in El Dorado, Arkansas. About our newsletter: The...
Anne Watson This article was contributed by Anne Watson, Senior Systems Engineer/Altiris Consultant at Intuitive Technology Group. In my experience, IT Asset Management (ITAM) is rarely embarked upon as a proactive initiative. Adopting this program is often the result of a software...
CMDB is a golden source Sometimes within Software Asset Management we become so focused on producing an audit and reconciliation report, that we miss the bigger picture in taking state data and converting it into a tangible business decision. One such area often overlooked is that...