News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.
Whiteboard Wednesday Episode 23: The value ITAM brings to the Service Desk Welcome to Whiteboard Wednesday, this week, what value can ITAM provide to the Service Desk? https://www.youtube.com/watch?v=XZbHYrIeUiA Please like, follow, subscribe to Whiteboard Wednesday updates,...
This article is the second of a four part series by AJ Witt of ITAM Review written in collaboration with ServiceNow’s Ryan Wood-Taylor & Peter Beruk. The series outlines how a strategic ITAM practice will deliver enhanced business value through creation of strategic stakeholder...
Asset request systems: Automated ITAM and Happy Customers Enterprise application stores or online asset request systems are a win-win. They present a great opportunity to automate ITAM, alleviate the ITAM team of customer facing admin whilst providing a better experience to customers. Best...
Six tools offering ITAM and ITSM from around the globe This Group Test explores the relationship between the IT management disciplines of IT Asset Management (ITAM) and IT Service Management (ITSM). Our remit was to explore the opportunities for managing assets and interacting with...
This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate ManageEngine Matrix42 [Best in Class] Miradore Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page. Commercial Summary Vendor SupaTOOLS Product SupaDESK,...
I recently reviewed InvGate for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: ManageEngine Matrix42 [Best in Class] Miradore SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses,...
This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate ManageEngine Matrix42 [Best in Class] SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page. Commercial Summary Vendor Miradore Product Miradore Version...
I recently reviewed Ecosystem Manager from Virima Technologies for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: InvGate ManageEngine Matrix42 Miradore SupaTOOLS To read the summary, strengths and weaknesses,...
Are we reaping the benefits of ITAM and ITSM growing together? In the long (or not so long, if you look at it historically) transition of IT from an inscrutable, arcane new force in corporate America to a routine extension of just about everyone’s experience now from age two and...
Back in August I conducted a survey into how ITAM is integrated into ITSM. Thank you to all those who took the time to participate. I believe there is a great opportunity to bring ITAM and ITSM closer together for mutual benefit. This survey asked how ITAM was positioned within the...