The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

End User Review: Microsoft SCCM 2007 [56%]

Microsoft System Center Configuration Manager 2007 SP2

Estate Size: 1,275 (51% Desktops, 20% Laptops, 29% Servers)
Reviewer: Rosemary, IT Acquisitions Admin. /IT Asset Manager, Financial Services

General Feedback

Strengths:
Detail provided for software
Weaknesses:
Title library
What feature would you add if you had the choice?
Ability to pick up hard drive serial numbers
Support or implementation:
Support from Microsoft was good
If you had the opportunity to choose ITAM technology again would you choose the same product?
No – too limited

Rating

Implementation Success: 7/10
Day to day ease of use: 6/10
Performance: 6/10
Resources required: 5/10
Support: 5/10
Meeting requirements: 5/10
Overall Satisfaction: 5/10

Total Score: 39/70 [56%]

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About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource for worldwide ITAM professionals. The ITAM Review is best known for its weekly newsletter of all the latest industry updates, LISA training platform, Excellence Awards and conferences in UK, USA and Australia.

Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).

When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.

Connect with Martin on LinkedIn.

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