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End User Review: Symantec / Altiris Asset Management Solution V 6.5 [70%]

Symantec Altiris Asset Management Solution V 6.5

Estate Size: ~ 4,000 (20% Desktops, 30% Laptops, 45% Servers, 5% Other)
Reviewer: Asset Acquisition and Management, Healthcare

General Feedback

Flexibility to track hardware and software.
Training on use of software.
What feature would you add if you had the choice?
Train to use first then install.
Support or implementation:
Most managers and users support it, development managers suspicious of it.
If you had the opportunity to choose ITAM technology again would you choose the same product?
For the flexibility and price yes. Other applications we had looked at did not meet some of these specifications.


Implementation Success: 7/10
Day to day ease of use: 7/10
Performance: 7/10
Resources required: 7/10
Support: 7/10
Meeting requirements: 7/10
Overall Satisfaction: 7/10

Total Score: 49/70 [70%]

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About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource for worldwide ITAM professionals. The ITAM Review is best known for its weekly newsletter of all the latest industry updates, LISA training platform, Excellence Awards and conferences in UK, USA and Australia.

Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).

When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.

Connect with Martin on LinkedIn.

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