Mutual of Omaha Case Study – Controlling Maintenance and Enhancement Spend
Mutual of Omaha - Controlling M&E Spend
Thanks to the Infrastructure Executive Board for sharing this great case study.
It details how Nebraska based Mutual of Omaha took a proactive approach to their ongoing maintenance and enhancement spend using usage monitoring.
SAM specialists David Mansfield and Paul ‘Doc’ Burnham describe the three pillars of their project:
- Usage based license negotiation
- Maintenance and Enhancement demand management
- Early and continuous maintenance and enhancement planning
“Vendors have their own usage reporting tools, but our information is more accurate and they find it hard to disagree. Not a lot of vendors are prepared when you walk in with usage data. We also have some excellent negotiators who are not afraid to use that data.” Dave Mansfield, CSM IT Asset Manager, Mutual of Omaha
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- Tags: case study · maintenance · spend · usage reporting tools · vendors
About Martin Thompson
Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.
He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.
Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).
When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.
Connect with Martin on LinkedIn.