The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Software vendor incentives are key to ISO/IEC 19770 adoption

WG21, the voluntary group that builds the family of ITAM standards (ISO/IEC 19770), has set up a study group to explore a formal certification.

As yet, since formation in 2006, no organisation has been formally recognised as verified as achieving an ISO level of ITAM.

A formal certification body and process for certifying bodies to follow is good progress for the industry – but the question remains for organisations considering benchmarking their maturity against ISO; why should I bother? It is an expensive exercise just so you can rub the medal on your chest.

Money and legislation drive behaviour and make the world go round. You shalt handle personal data in a certain way or be punished (GDPR) or you shalt win more tenders and secure more business if you are seen to deliver a quality service delivery (ISO 20,000). How can adoption of an ITAM standard be commercially relevant?

In this video interview I asked Ron Brill, CEO of Anglepoint, on his views on making ISO commercially viable.

Ron was talking to me at Inspire (formerly WPC), the worldwide Microsoft partner conference. Ron is the new convenor of WG21, replacing Roger Cummings (Thanks Roger!)

Ron argues that incentives from software publishers, such as the removal of audit risk or more attractive pricing – is key to the adoption of ISO/IEC 19770. Do you agree?


About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource for worldwide ITAM professionals. The ITAM Review is best known for its weekly newsletter of all the latest industry updates, LISA training platform, Excellence Awards and conferences in UK, USA and Australia.

Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).

When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.

Connect with Martin on LinkedIn.

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