The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Hardware Asset Management (HAM) Best Practice Survey

Hardware Asset Management

How do ITAM Review readers measure hardware throughout the asset lifecycle?

Hardware Asset Management (HAM) Best Practice Survey

Following on from the recently published study into Hard Drive Disposal, I would now really appreciate your support into a survey into Hardware Asset Management best practice. Begin the survey here.

Thanks to all those in the ITAM Review Forum who helped shape the survey. See the original thread here:

The survey is split into three main sections:

  1. HAM Accuracy – how do you record and measure the breadth and quality of hardware records? How do you measure ownership? How do you manage non-networked or personal devices? Which HAM metrics are important to you?
  2. HAM Processes – what are the key processes that underpin HAM? What asset fields are important and why? What happens when a device is lost or stolen?
  3. Hardware / ITAM Risk – What financial reporting is important to your senior management team? What are the highest profile risks in managing hardware? How do you secure data on devices? etc.

Please share your views so we can share the collective insights with The ITAM Review community. Everyone completing the survey will receive a full copy of the results and all information submitted will be treated in strictest confidence.

Thanks in advance for your help ~ Martin


About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource for worldwide ITAM professionals. The ITAM Review is best known for its weekly newsletter of all the latest industry updates, LISA training platform, Excellence Awards and conferences in UK, USA and Australia.

Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).

When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.

Connect with Martin on LinkedIn.

Leave a Comment