The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Podcast Episode 39: Dominance of Large Software Companies Beginning to Crumble

In this Podcast I am joined by Tomás O’Leary, Founder & CEO of Origina – Gold Sponsors of our UK & US 2017 Conferences, to discuss recent ongoings in the Software Market including some cases of large software companies battling with the courts. Podcast Topics Lexmark Print Cartridge Refill – Kicked out by Supreme Court ruling Digital Millennial Copyright Act Software...

Beware Secondary Software FUD

SAM tool vendor Snow Software reports that Adobe has lost a case of reselling secondary software in the USA that has good implications for the US secondary software market. See: Adobe loses courtroom battle. It is great to see Snow Software (ITAM Review Tool Provider of the Year 2015 as voted for by customers) joining their ITAM industry peers such as Flexera Software in creating a useful blog with...

IBM auditors target compliance revenue per customer – Three strategies to tackle IBM software waste head-on

IBM audits are being used to prop up license revenue targets – not to protect IP One striking trend we see in modern audit activity is that software audits are NOT about reducing non-compliance. It is right and proper that a company should protect their intellectual property and prevent exploitation. But it is clear from research with the Campaign for Clear Licensing (CCL) that software publishers...

Podcast: Second Hand Software Licensing

In this Podcast Martin Thompson of The ITAM Review is joined by two ITAM professionals who share their knowledge and experience with regards to Second Hand Software. They are: Christiaan Murphy – Software Category Manager, CGI Tomas O’Leary – CEO, Origina Podcast topics: What is second hand software? Where can I go to find second hand software? Examples of the secondary use...

Process of the Month – Software Removal Process

Software removal best practice – software is a company asset and should be lent out on a piece of elastic – pinged back to the company if not in use. I had some fun deciding on whether to call this a software retirement process, or whether it should be what I settled on (above).  However, the decision to Retire software is taken in a different process (Maintain a Supported Software Catalogue),...

Snow Software License Manager for Microsoft License Management

This is an independent review of technology for managing Microsoft licensing and agreements. Also participating in this review: IE Aspera Brainware / Spider A full comparison and Group Test results can be found here: https://marketplace.itassetmanagement.net/2014/10/02/microsoft-license-management/ Executive Summary Elevator pitch A key player in the Software Asset Management market, Snow offers...

Process of the Month – Software Request Process

Try not to map the moon! I suspect the reason many folks get in such a bind with designing a process to handle software requests is that they try and bundle no end of steps into the overall process, including procurement, testing, deployment etc.  The trick with process engineering (like programming) is to focus on one element, get it working (and get it working well) and then consider pulling in...

Process of the Month – Software Rationalisation Process

Assign a status of Red (to be removed), Amber (can stay for now) and Green (preferred) Following on from last month’s process of Maintaining a Supported Software Catalogue, we have another process that seemingly appears inconsequential but again, can add great value to the business – and that is the Process of Software Rationalisation. Having assigned a status of Red (to be removed), Amber (can...

Process of the Month – Maintain a Supported Software Catalogue Process

This is one of those “fly-wheel” processes in SAM that doesn’t often exist, but can seriously punch above its own weight.  Maintaining a Supported Software Catalogue takes SAM audit and reconciliation data beyond pure SAM boundaries, and can feed Business Intelligence back into the company via the Service Desk function. Maintain a Supported Software Catalogue Process Primary Objective: To annually...

Process of the Month – Software Re-harvesting Process

Moving forward I will be writing a monthly feature for ITAM Review on a range of processes that I feel are all too-often missed in the world of SAM. To that end, I am going to start with a Software Re-harvesting process, as far too many organisations seem to take great pride in producing audit and reconciliation reports, but don’t then follow up on taking action on unused software. The accompanying...